Specialist - Reception and Retail

تعلن Red Sea Sports & Entertainment (RSSE) - Red Sea Global عن حاجتها إلى Specialist - Reception and Retail.

Qualification and Experience: Hospitality track record; Proven sales record; Knowledge of the reception industry's concepts, practices and procedures.

Essential Skills: Excellent standard of written and spoken English; Excellent communicator and public talking; Aptitude and aspiration for outstanding customer service with a 'can-do' attitude; Flexible and open-minded approach; Ability to self-motivate and deliver to agreed deadlines; Good time-keeping; Social media experience; Excellent salesperson; Highly detail-oriented; Guest experience oriented, social personality; Able to work with different cultures and nationalities; Ability to handle high-end clientele; Effectively manage guests' requests and complaints; Be a role model for other staff; Able to work in a dive resort environment and follow professional grooming standards; Able to work in a team and independently; Utmost confidentiality; Proficient with Microsoft Office; Interest in marine science, research, conservation and education; Ability to deliver a magical guest experience; Able to assist with dive center administration and planning.

Desirable Skills: Spoken language other than English (preferably Arabic); Marine conservation interest/background.

Duties: Site-based position reporting to the Center Manager; administration of the center and its retail outlet; manage inventory, purchasing budget and stock; pre-opening and post-opening center establishment; handle bookings, course registration and rental equipment; improve customer service and drive sales; keep accurate retail and inventory records; follow safety, quality and environment policies; contribute to continuous improvement.