Specialist - Reception and Retail

تعلن Sports and Entertainment Company (Red Sea Sports & Entertainment - RSSE, Red Sea Global) عن حاجتها إلى Specialist - Reception and Retail.

Division: Sports and Entertainment. Department: Galaxea. Company: Sports and Entertainment Company.

Job purpose: site-based position; the first impression guests have of the Center; administration of the center and its retail outlet.

Responsibilities: report to the Center Manager; assist in smooth running of the center; maintain professional appearance; ensure professional sales; manage inventory for pre-opening and retail stock; manage the purchasing budget; plan and direct day-to-day retail outlet operations; develop strategies to improve customer service and sales; resolve customer complaints; merchandise products and displays; keep accurate inventory records and order from suppliers; assist staff/students with course registration and rental equipment; take bookings and answer questions about courses/activities; follow policies, safety, quality and environmental procedures; contribute to continuous improvement.

Qualification and experience: hospitality track record; proven sales record; knowledge of reception industry concepts, practices and procedures.

Essential skills: excellent written and spoken English; excellent communicator and public speaking; customer service aptitude; flexible; self-motivated and meets deadlines; good time-keeping; social media experience; excellent salesperson; detail-oriented; able to work with different cultures; handle high-end clientele; manage guest requests and complaints; able to work in a dive resort environment and follow grooming standards; teamwork and independence; confidentiality; proficient in Microsoft Office; interest in marine science, research, conservation and education; able to assist with dive center administration and planning.

Desirable skills: spoken language other than English (preferably Arabic); marine conservation interest/background.