Specialist - Reception and Retail

تعلن Sports and Entertainment Company (Red Sea Sports & Entertainment - RSSE, شركة تابعة لـ Red Sea Global) عن حاجتها إلى Specialist - Reception and Retail.

Job Purpose: The Reception and Retail Specialist is a site-based position, the first impression many guests have of the Center. Administration of the center and its retail outlet.

Responsibilities: report to the Center Manager; assist in smooth running of the center; maintain professional appearance; ensure professional sales; manage inventory for pre-opening and purchasing budget; ensure sufficient stock; become familiar with retail products, activities and courses; plan and direct day-to-day operations of the retail outlet; improve customer service and drive store sales; resolve complaints; merchandise products and displays; keep accurate inventory records and prepare supplier orders; assist staff/students with course registration and rental equipment; take bookings and answer questions; follow policies, procedures, safety, quality and environmental standards; contribute to continuous improvement.

Qualification and Experience: Hospitality track record; proven sales record; knowledge of reception industry concepts, practices and procedures.

Essential Skills: excellent written and spoken English; excellent communicator and public talking; customer service aptitude; flexible and open-minded; self-motivated, meets deadlines; good time-keeping; social media experience; excellent salesperson; highly detail-oriented; guest experience oriented; able to work with different cultures; handle high-end clientele; manage guests' requests and complaints; role model; able to work in a dive resort environment and follow grooming standards; teamwork and independence; confidentiality; proficient in Microsoft Office; interest in marine science, research, conservation and education; deliver a magical guest experience; assist with dive center administration and planning.

Desirable Skills: spoken language other than English (preferably Arabic); marine conservation interest/background.