Operations Manager — Electronics Vertical

تعلن Soum عن حاجتها إلى Operations Manager — Electronics Vertical.

4–5+ years of progressive operations experience, ideally in e-commerce, last-mile delivery, logistics, or a related high-throughput environment.

Demonstrated track record of building large-scale operations from scratch or scaling them significantly — not just maintaining them.

Fluency in Arabic is mandatory. Strong English is required for cross-functional and technical work.

Familiarity with the Saudi market and its operational dynamics is strongly preferred.

Deeply quantitative — comfortable with data, uses it to guide every major decision, and can build or interpret analytical models.

Genuinely excited about AI — follows developments, experiments with new tools proactively, and applies them to operational challenges.

Proficient with operational tooling and tech stacks relevant to e-commerce and logistics environments.

Duties:

Build and scale operations: design, launch and scale operational processes for the electronics vertical; establish SOPs, performance benchmarks and quality frameworks; oversee inventory management, warehousing, quality inspection, dispatch and last-mile delivery.

Drive performance through data: own the analytics layer, define KPIs, build dashboards, identify bottlenecks, forecast demand, optimise capacity and allocate resources.

Lead with technology and AI: integrate AI tools and automation into operational workflows; champion modern tooling across the team.

Project management and execution: manage multiple operational projects, anticipate risks, drive cross-functional alignment with Product, Tech, Commercial and Customer Experience teams.

Team leadership: build, develop and lead an operations team, setting high standards and holding people accountable.